San Jose Moving Company In the News

picture-81KTVU Channel 2 aired a report on November 18th about yet another San Jose moving company in the Bay Area that has shut their doors leaving consumers hanging. The consumer in the report said he picked Stevens Moving & Storage because they had the best rates.

For full article go to: KTVU Channel 2

Don’t choose a moving company based solely on rates.

After this consumer got ripped off and lost all the items he had in storage with Stevens Moving he discovered they had 115 complaints with the BBB and an “F” rating.

Check our company reports ahead of time at: http://sanjose.bbb.org/Consumers.aspx

Here is a list of things you can do to avoid getting ripped off:

  • Get referrals from friends
  • Check out the company with the BBB and other rating sites
  • Do not book a move through a moving broker on-line, deal directly with the moving company
  • Make sure the moving company has a physical address
  • If you are putting your things in storage go look at the storage/warehouse facility ahead of time. If it isn’t clean and secure do not put your things there.

If you or someone you know has been ripped off by a moving company you can file a complaint with the PUC (Public Utilities Commission)

Have you ever hired a company solely based on price and been sorry?

Comments

  1. I saw that story last week. Is it common for movers to accept cash or ask for cash up front? That poor guy paid them $700 cash UP FRONT. He lost his stuff and his cash. Such scam artists. I would think that if I was him, I would have asked for some references.

  2. This is one of these “you get what you pay for” situations. Moving and storage are definitely worth leaving to the experts.

  3. I saw the news story about this rip-off on KTVU Channel 2. You give great advice everyone should follow when dealing with moving companies or working other companies for that matter! It’s especially important to talk to the BBB when your investment could be thousands of dollars.
    .-= Erika Taylor Montgomery´s last blog ..Small Business Priorities- Facebook- Twitter or Website =-.

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